FAQs & Support

Have questions related to our ProofEasy solutions? We have got it covered. Whether you want to know about our secure file transfer system or electronic authentication QR code for security, you will find all the answers below. Go through our FAQ as we have curated all the possible questions that users may have related to our solutions such as the encrypted QR code generator. Get your queries solved now!

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Frequently Asked Questions

What types of documents can I secure and verify with ProofEasy?

ProofEasy secures digital document that requires validation including, academic and professional certificates, diplomas, training badges, transcripts, contracts, NDAs, invoices, receipts, payslips, financial statements, property deeds, insurance policies, medical reports, prescriptions, audit reports, and regulatory filings.

The platform supports common file types like PDF, JPG, and PNG files, as well as Word and Excel documents and returns a blockchain-backed version with a QR code and a cryptographic hash to prove integrity. The secured records can be instantly distributed and the receivers can verify its authenticity through a simple QR scan from any smart phone camera. This approach eliminates third party involvement and reduces time to validate document credibility.

PDFs, e-signatures, and watermarks can still be copied, edited, or forged, making it hard and unreliable for proving its authenticity. ProofEasy takes a different approach by creating a unique cryptographic hash of each document and anchoring that hash on the blockchain. Any unauthorized change—whether text, images, signatures, or metadata—produces a new hash, which is immediately flagged during verification.

Each secured document also includes a QR code that links to a verification page that compares the file’s hash with the blockchain record in seconds. No intermediaries are needed, and your document content remains private. This gives you immutable proof of ownership, ideal for credentials, invoices, audit reports, contracts, and other official records.

Yes. Anyone can verify a ProofEasy document using a standard smartphone camera – no app, login, or software download required.

When the QR code on the document is scanned, it opens a secure verification page that checks the file’s cryptographic hash against the blockchain record and instantly shows whether the document is original or tampered with. This frictionless process allows the receivers to validate credentials or compliance documents in real-time.

No — you can use ProofEasy without any technical skills. The platform is designed so that anyone can upload, secure, and verify documents in minutes. Most organizations use it immediately through the web dashboard to generate tamper-proof certificates, reports, contracts, or payroll documents with no setup or coding required.

For teams that want automation or bulk issuance, ProofEasy also offers API connections—but these are optional. Universities, HR teams, compliance departments, and healthcare providers typically start with the no-code interface and expand only if they need deeper integration. ProofEasy handles all the blockchain processes in the background, so you never manage infrastructure, keys, or development tasks. Just upload the document and the system does the rest.

Yes. ProofEasy protects privacy by storing only a cryptographic hash of your document on the blockchain. It never reads the full content, so it remains secure and private. All data transmissions are encrypted in transit and at rest. Additional access controls like OTP protection can be enabled for verification links. 

Since verification compares hashes rather than the document content, recipients only see the metadata and verification status you permit. These design choices help meet data-protection expectations and reduce exposure of sensitive information while delivering tamper-evident guarantees and audit logs for compliance and traceability.

Yes. ProofEasy is built for scale. Bulk upload and automation tools let you secure a high volume of documents quickly. Each file receives its own cryptographic hash, blockchain anchor and QR verification link, processed in parallel to avoid bottlenecks. 

Bulk issuance streamlines seasonal peaks (certificate releases, payroll, audit distributions) and ongoing high-volume workflows without manual steps. APIs and integration options enable automated pipelines so documents generated by your systems are secured automatically. This reduces operational overhead, shortens verification times, and ensures consistent security and traceability at any volume.

Many institutions use PDF-based or visually designed digital certificates that look professional but are still easy to copy or manipulate.

ProofEasy goes beyond surface-level digitization by adding a secure blockchain layer and a unique digital fingerprint to each credential. Every document can be verified instantly through a QR scan. No manual intervention or back-and-forth verification emails required. This means your admin and IT teams save time while ensuring absolute authenticity and trust in every certificate.

Beyond simplifying administration, blockchain-secured credentials have a direct impact on student success and institutional reputation. They give graduates a trusted, portable way to prove their skills, while employers can verify achievements instantly.

This helps students secure jobs faster, improves placement metrics, and strengthens industry partnerships. For institutions, it enhances credibility and demonstrates a clear commitment to innovation and integrity in the digital era.

Yes. ProofEasy is built for seamless integration with your existing LMS, SIS or any other database through secure APIs.

It fits naturally into your current workflow without disruption, allowing your teams to continue working as usual while gaining the benefits of blockchain-secured, verifiable credentials that enhance trust and efficiency.

Institutions using ProofEasy gain a clear competitive edge by positioning themselves as secure, tech-forward, and globally trusted.

Blockchain-verified digital credentials enhance institutional credibility, attract students who value authenticity and innovation, and strengthen overall brand reputation in an increasingly digital education landscape.

Yes. ProofEasy uses advanced encryption and blockchain verification to protect credentials from tampering, including AI-generated forgeries. It aligns with global verification standards and evolving data security regulations, ensuring long-term compliance and trust.

ProofEasy is also a recognized solution provider under Malaysia’s Blockchain Infrastructure (MBI), reinforcing its credibility and compliance with national digital standards.

Blockchain-based products are increasingly used across multiple business sectors, because of its decentralized nature. This can be a vibrant technology enabler to overcome third-parties for document verification systems.
Blockchain’s architecture supports many types of transactions – logging an event, signing a document, voting, allocating energy between parties, managing a supply chain etc. Our market studies and experience result in significant cost savings, efficiency, security, and compliance compared to traditional systems and business processes.

ProofEasy stored the documents on secure AWS servers. The documents can be stored on your organization servers. Please refer to our Custom Integration section for more details.

In simple terms, hashing means taking an input string of any length (data from your document) and giving out an output of a fixed length. It is also called as a message digest. Here is a list of attributes associated with hashing:

  • Any known input must always produce one known output.
  • Once hashing has been done, it cannot be reversed, and it is impossible to go from the output to the input.
 

If an input is modified, the initially generated hash will not match. In ProofEasy, hash plays a significant role in detecting fraud. For example, someone makes even a slight change in the document which is already protected with ProofEasy. In that case, the hash will no longer match, protecting you against fraudulent tampering of your document.

You need to upload the document again in ProofEasy and generate a new QR code embedded document. This ensures a highly secure file transfer system.
VDG protocol based ProofEasy verification will help you in detecting the fraud. Scanning the QR code will show the original content, which will not match with the tampered document.
As the name suggests, blockchain is the chain of digital blocks that contain records of transactions. The consensus algorithm of the blockchain is designed in a way such that each block is connected to all the blocks before and after it. It makes it difficult to tamper with a single record. The records on any blockchain are also secured by cryptography. The participants have their private keys assigned to the transactions they made, which also acts as a digital signature. If that record is tampered with, then the signature will become invalid, and the peer network will know right away about the same.
No, it is free. ProofEasy helps eliminate any third party, in turn removing the tedious process involving record-keeping and its verification. It helps redefine your systems to boost their operational and functional transparency.
With the expanding blockchain market, it is sometimes tricky for enterprises to analyze the vast system of verification depending upon the databases, cloud and business environment, etc. To help ease this process, ProofEasy has introduced the ‘Immutability’ factor to the whole process. It helps eliminate any third party, in turn removing the tedious process involving record-keeping and its verification. It helps redefine your systems to boost their operational and functional transparency.
Yes, the verification process will maintain the branding of that company. When any company secures its document using ProofEasy, the record is then opened up inside its website. In the process, blockchain verification is maintained. It is one of the critical steps for the companies as they want to bring traffic to the website while maintaining their credibility.
Companies deal with a lot of confidential data which cannot be made accessible to all. To ensure the security of the same, only the recipient who possesses the code can view it unless the recipient shares it. Hence, QR codes restrict the permission regarding who can participate and in what capacity. ProofEasy uses a patented QR code that cannot be duplicated when created on a given document.
Yes. In ProofEasy, the accepted documents are PDF files, JPG, JPEG, and PNG files. However, the maximum file size cannot be more than 25MB.
To help ease the process of document verification and security, considering the small, midterm, and large enterprises, ProofEasy has included the ‘Immutability’ factor to the whole process. ProofEasy helps eliminate any third party, in turn removing the tedious process involving record-keeping and its verification. ProofEasy also uses blockchain technology to ensure tamper-proof documentation, because of which the developers can quickly provide security to the documents. It helps redefine your systems to boost their operational and functional transparency.

ProofEasy helps secure any kind of document that needs validation by eliminating any third party. Some of the industries are:

  • Real Estate: ProofEasy ensures a safe environment for distributing and exchanging documents, thus making them more accessible. The unique QR code generated ensures that the blockchain ID is only accessible to those with the original QR code.
  • Financial Institutions: ProofEasy uses patented QR codes and technology to provide secure and safe access to the documents. It helps tackle challenges like reporting to stakeholders, project management, and compliance.
  • Legal and Contractual: ProofEasy simplifies the process of validating proofs and ensuring verification. It helps keep up with employee satisfaction while providing the best satisfaction for the firm’s documents.
  • Will and Estate: With the help of the patented QR code, one cannot duplicate the submitted document. Two options are always available to the owner, irrespective of the blockchain’s touchpoint on the document. Options include validating the document by cross-checking proofs and immediately responding to all users if the documents are being tampered with.
  • Insurance Policies: ProofEasy helps secure one’s insurance policy with the help of the patented QR code and the blockchain policy; one cannot interfere with the documents.
  • Certificates: ProofEasy also uses blockchain technology to ensure tamper-proof documentation, because of which the developers can quickly provide security to the documents.
Yes, QR codes are legal. Both private and public sector organizations use QR Codes to engage their audiences on a global scale. ProofEasy’s QR codes and blockchain technology are a must to ensure quick and transparent transactions and exchanges.

ProofEsay uses a patented QR code for security, which cannot be duplicated when generated on a submitted document. The QR code contains a link to the verification engine for that specific document. The verification engine authenticates the hash on the blockchain and displays the original document secured using the ProofEasy platform.

Yes. ProofEasy can be integrated with your existing softwares with the help of API. 

Our API Integration ensures seamless connectivity and enhances the ease of sharing and secure embedding of information and data between various systems.

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